Heat Pump Maintenance
Why It Matters
We recommend getting your heat pump professionally serviced at least once a year, ideally before winter, but heavy users (running it daily for heating and cooling) might need servicing every 6-9 months or even twice yearly (Before summer and winter) for optimal efficiency and to prevent breakdowns.
- Efficiency & Cost: Prevents energy loss, keeping power bills down.
- Longevity: Extends the life of your unit.
- Performance: Ensures strong heating/cooling and better air quality.
- Warranty: May be required to keep your warranty valid.
Service Plan Options
Choose the perfect solution from our range of customizable heat pump maintenance plans. You can rest assured knowing your air conditioning and heating systems are thoroughly inspected and maintained by our highly trained service technicians
High Wall ( Wall Mounted System)
STANDARD CLEAN
A standard heat pump service involves a Trained technician cleaning filters, check coils and condensate drains; checking refrigerant levels, electrical connections, and motor functions; testing thermostat function; and inspecting for leaks and obstructions to ensure efficiency, airflow, and longevity, typically done annually but more often for high-use systems
- Cleaning: Filters
- Inspection:coils (indoor/outdoor), fan blades, grills, and condensate drain lines.
- Electrical: Inspect wiring, terminals, voltage and breakers
- Refrigerant: Check levels and test for leaks in lines and joints.
- Mechanical: Inspect motors , bearings, and blower components.
- Performance: Test thermostat function, temperature settings, airflow, compressor , and controls.
- Overall: Check for vibrations, levelness, unit obstructions (vegetation)
FULL STRIP CLEAN
Our most thorough service level, Breathe easier with a service designed for high-demand environments. If you have pets, suffer from allergies, or haven’t serviced your heat pump in over a year, this is the solution for you. Our technicians perform a strip cleaning to treat hidden mould, sanitise internal coils, and clear drains, ensuring your home’s air is fresh, healthy, and allergen-free
- Inclusion: All checks from Standard Clean
- Indoor Unit: Dismantle and strip clean indoor unit, coil sanitisation , mould and bacteria treatment
- Condensate Drain : Flush condesate drain pipe, strip clean condesate pump if installed
- Outdoor unit: Strip and clean outdoor unit, Wash Coil, drain tray and compressor compartment
Ducted System ( Ceiling Mounted System)
STANDARD CLEAN
A standard heat pump service involves a Trained technician cleaning filters, check coils and condensate drains; checking refrigerant levels, electrical connections, and motor functions; testing thermostat function; and inspecting for leaks and obstructions to ensure efficiency, airflow, and longevity, typically done annually but more often for high-use systems
- Cleaning: Filters
- Inspection:coils (indoor/outdoor), fan blades, grills, and condensate drain lines.
- Electrical: Inspect wiring, terminals, voltage and breakers
- Refrigerant: Check levels and test for leaks in lines and joints.
- Mechanical: Inspect motors , bearings, and blower components.
- Performance: Test thermostat function, temperature settings, airflow, compressor , and controls.
- Overall: Check for vibrations, levelness, unit obstructions (vegetation)
- Ceiling: Check for Duct Tears, Plenum Leaks, Indoor unit Ceiling Hangers
- Rodent Check: Check for any mice or rats activity in ceiling
FULL STRIP CLEAN
Our most thorough service level, Breathe easier with a service designed for high-demand environments. If you have pets, suffer from allergies, or haven’t serviced your heat pump in over a year, this is the solution for you. Our technicians perform a strip cleaning to treat hidden mould, sanitise internal coils, and clear drains, ensuring your home’s air is fresh, healthy, and allergen-free
- Inclusion: All checks from Standard Clean
- Ceiling Indoor Unit: Dismantle and strip clean indoor unit, coil sanitisation , mould and bacteria treatment
- Condensate Drain : Flush condesate drain pipe, strip clean condesate pump if installed
- Outdoor unit: Strip and clean outdoor unit, Wash Coil, drain tray and compressor compartment